Service & Support Overview

Everything you need to keep your business running. Support times are Monday - Friday from 6AM - 6PM PST.

KnowledgebaseFind answers to Frequently Asked Questions and information about our products, services, and sales.
Download and ResourcesObtain Forms & Technical Documents, Patch Updates, Software Utilities, and more.
Locate a TechnicianNeed to find a technician in your area quick? Click here to use our convenient Tech Locator.
Training ProgramsTranax offers various training programs and certification on the maintenance and service of our entire line of ATMs. Click here to find out more.
WarrantyGet information regarding our warranty policy and services.
Parts & Service RequestsAll the information you need to get you started requesting parts and services.
Frequently Asked Questions
What do I do if there is no text printed on the printer receipt? What do I do if RMS will not connect? What do I do if my LCD has a rainbow effect to it?

Get Trained!

Tranax is now offering Self-Service Product Certification Traning.

Click here now to get started!

Manage your ATMs with TranRMS! Manage your ATMs using the most robust management system in the industry. Learn more about TranRMS.
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